Privacy Policy
Your privacy and data security are fundamental to our business. This policy explains how IntelliLeelah collects, uses, and protects your information.
Last Updated: November 10, 2024
Our Commitment to Privacy
IntelliLeelah ("we," "our," or "us") is committed to protecting your privacy and maintaining the security of your personal information. As a provider of AI annotation services and human intelligence solutions, we understand the critical importance of data protection in building trust with our clients. This Privacy Policy explains how we collect, use, share, and protect information in relation to our services.
Table of Contents
Information We Collect
Personal Information
When you use our services, we may collect personal information including your name, email address, company name, phone number, and professional details.
Project Data
We collect and process data that you provide for annotation, training, or other AI services. This may include text, images, audio files, and other digital content.
Usage Information
We automatically collect information about how you use our website and services, including IP addresses, browser types, pages visited, and time spent on our site.
Communication Records
We maintain records of communications between you and our team, including emails, chat logs, and project discussions.
How We Use Your Information
Service Delivery
We use your information to provide AI annotation services, manage projects, communicate with you, and ensure quality delivery of our services.
Platform Improvement
We analyze usage patterns to improve our services, develop new features, and enhance user experience.
Communication
We use your contact information to send project updates, service notifications, and relevant business communications.
Legal Compliance
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Information Sharing and Disclosure
Service Providers
We may share information with trusted third-party service providers who assist in delivering our services, such as cloud storage providers and communication platforms.
Expert Network
Project data may be shared with our vetted network of annotators and subject matter experts as necessary to complete your projects, always under strict confidentiality agreements.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose information when required by law, court order, or government investigation, or to protect our rights and safety.
Data Security and Protection
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We implement industry-standard security protocols.
Access Controls
We maintain strict access controls, ensuring only authorized personnel can access your data. All team members sign comprehensive NDAs.
Secure Infrastructure
Our systems are hosted on enterprise-grade cloud infrastructure with 24/7 monitoring, regular security audits, and compliance certifications.
Data Retention
We retain your data only as long as necessary to provide services and meet legal obligations. Project data is typically retained for 90 days post-completion unless otherwise specified.
Your Rights and Choices
Access and Portability
You have the right to access your personal information and receive a copy of your data in a portable format.
Correction and Updates
You can request corrections to inaccurate information or updates to your personal details at any time.
Deletion Rights
You may request deletion of your personal information, subject to legal and contractual obligations.
Marketing Opt-out
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
International Data Transfers
Global Operations
As we operate with a global network of experts, your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place.
Adequacy Decisions
We rely on European Commission adequacy decisions and implement appropriate safeguards including Standard Contractual Clauses where necessary.
US-EU Data Flows
For transfers to the United States, we comply with applicable privacy frameworks and implement additional safeguards as required.
Questions About This Policy?
If you have questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us. We're committed to transparency and will respond promptly to your inquiries.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.